This Privacy Policy describes the personal data collection, use, disclosure, and protection practices of 771 Cuci ("we", "the platform"). It applies to all members, visitors, and users of the 771 Cuci platform in Malaysia. By using our services, you agree to the terms of this Privacy Policy. Please read this document carefully before registering or using any feature of the 771 Cuci platform.
Introduction & Scope of This Privacy Policy
771 cuci is an online entertainment platform operating in Malaysia, fully committed to protecting the privacy of every individual who interacts with our platform. We understand that your trust — including your trust that we handle your personal information with respect and responsibility — is the foundation of our relationship with every member.
This Privacy Policy is prepared in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and the regulations made under it. It describes:
- The types of personal data we collect from you.
- The purposes and manner in which we use that data.
- The parties with whom we may share your data (if any) and under what circumstances.
- The security measures we take to protect your data.
- Your rights regarding the personal data we hold about you.
We do not process your personal data beyond what is necessary to provide 771 Cuci's platform services. Data minimisation is a core principle of our privacy practice.
Personal Data We Collect
771 Cuci collects various types of personal data depending on how you interact with our platform. Below is a comprehensive summary of the data categories we collect:
| Data Category | Sample Information | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration form, KYC process |
| Contact Data | Phone number, email address, state / city | Registration, support communications |
| Financial Data | Payment methods (DuitNow, Touch 'n Go, GrabPay, FPX), deposit/withdrawal records in RM | In-platform transactions |
| Technical Data | IP address, device type, browser, operating system | Automated system logs |
| Usage Data | Game records, betting history, session duration, favourite games | Activity on the 771 Cuci platform |
| Communication Data | Support chat history, email, feedback | Interactions with our team |
We no collect sensitive data such as medical information, religion, political views, or biometric data unless specifically required by applicable Malaysian law.
In certain cases, we may receive your personal data from payment providers such as DuitNow, Maybank2u, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or CIMB Clicks when you carry out a financial transaction on 771 cuci. This data is used solely to verify and complete your transaction.
How We Use Your Data
771 Cuci uses your personal data solely for legitimate and necessary purposes in providing our platform services. These purposes are as follows:
- Account Management: Creating, verifying, and maintaining your 771 Cuci member account.
- Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via your preferred payment method.
- Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or platform abuse.
- Identity Verification (KYC): Complying with legal requirements to verify member identity, particularly for withdrawals exceeding certain limits.
- Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to 771 cuci members.
- Platform Enhancement: Analysing usage patterns to improve the interface, performance, and user experience of our platform.
- Marketing Communications: Sending promotional information, bonus offers, and the latest updates — only to members who have opted in to receive them.
- Legal Compliance: Fulfilling the legal and regulatory obligations applicable to the operation of the 771 Cuci platform in Malaysia.
We will not use your data for any purpose beyond those stated above without notifying you first and, where required, obtaining your fresh consent.
Data Sharing with Third Parties
771 cuci takes a highly cautious approach to sharing personal data. We does not sell, rent, or trade members' personal data to any third party for their own marketing purposes.
However, under the following limited circumstances, we may share your data with selected parties:
- Payment Service Providers: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks) — only the data required to process your transaction.
- Game Providers: Evolution Gaming, Pragmatic Play Live, SA Gaming, and other providers that supply games to the 771 Cuci platform — minimum data required to operate the games.
- Legal Authority: The Royal Malaysia Police, the Malaysian Communications and Multimedia Commission (MCMC), or other enforcement agencies when required by law or court order.
- Technology Provider: Cloud computing, cybersecurity, and analytics services — subject to strict confidentiality agreements.
All third parties working with 771 cuci are required to sign data protection agreements ensuring they handle your data to the same or higher privacy standards that we ourselves uphold.
Data Security & Technical Safeguards
771 Cuci continuously invests in sophisticated security infrastructure to keep your personal data safe at all times. The following are the layers of protection we have in place:
While we implement all reasonable precautions, no digital system can guarantee 100% security. You also play an important role in protecting your account — use a strong password, never share your login credentials, and contact us immediately if you suspect any unauthorised access to your 771 cuci account.
In the event of a data breach that may affect 771 Cuci members, we are committed to notifying the affected members and the relevant authorities within 72 hours of becoming aware of the breach, in line with industry best practices and Malaysian legal requirements.
Cookies & Tracking Technologies
The 771 Cuci platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:
- Essential Cookies: Required for the platform's core operations, such as maintaining your login session and saving language preferences. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects anonymous data on how visitors use the 771 Cuci platform, helping us identify areas for improvement. This information cannot be used to identify you personally.
- Functional Cookies: Storing your personal preferences — such as preferred table limits, interface language, and display settings — to deliver a more personalised experience on 771 Cuci.
- Analytics Cookies: Helping us understand usage patterns, the most popular games, and aggregated user behaviour for platform improvement purposes.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality and your experience on the 771 Cuci platform. For more information on managing cookies, please refer to your browser's documentation.
Your Privacy Rights as a 771 Cuci Member
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and 771 Cuci's privacy policy, you have the following rights regarding your personal data:
Right of Access
Request a copy of all personal data we hold about you. 771 Cuci will respond within 21 business days.
Right to Rectification
Request correction of any inaccurate or incomplete data associated with your 771 cuci account.
Right to Erasure
Request the deletion of your personal data when it is no longer needed, subject to statutory retention obligations.
Right to Object
Object to the processing of your data for direct marketing purposes or in certain other circumstances.
Data Portability Right
Request your data in a structured, machine-readable format for transfer to another platform.
Right to Restrict Processing
Request a temporary restriction on the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, please contact the 771 cuci privacy team by email at support@771cuci.ws by stating the right you wish to exercise and your account information. We will verify your identity before processing any privacy rights request.
Protection of Children's Data
The 771 cuci platform is intended for users aged 18 and above. We do not knowingly collect, process, or store personal data from minors. Should we become aware that a minor's data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian who has become aware that your underage child has registered on 771 cuci, please contact us immediately at support@771cuci.ws. We will process the deletion of your account and all associated data within 48 hours of verification.
Data Retention & Deletion
771 Cuci retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are our data retention guidelines:
- Active Account Data: For the duration of your active account with 771 cuci, plus 12 months following closure.
- Financial & Transaction Records: Up to 7 years after the transaction date, in compliance with Malaysia's Anti-Money Laundering Act requirements.
- Security & Access Logs: 90 days for most logs; up to 2 years for logs related to security incidents.
- Support Communication Records: 3 years from the date of last interaction.
- Marketing Data: Until you withdraw your consent to receive marketing communications from 771 cuci.
When data is no longer needed, 771 cuci will ensure it is securely deleted or anonymised in line with industry best practices, making it irrecoverable and no longer attributable to you.
Amendments to This Privacy Policy
771 Cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. All amendments take effect upon publication on the 771 Cuci website.
For material changes — those that significantly affect how we use your data or your rights — we will endeavour to notify you via your registered email or a prominent notice on the 771 Cuci platform at least 14 days before the changes take effect.
Update the "Last Updated" date
The date at the top of this page will be updated to reflect the latest version of the 771 Cuci Privacy Policy.
In-platform notice
For significant changes, a notification banner will be displayed on the 771 Cuci homepage when you log in.
Email notification (material changes)
Changes that materially affect how we handle your data will be communicated to your registered email address at least 14 days in advance.
Contact the 771 Cuci Privacy Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how 771 cuci handles your personal data, our privacy team is ready to assist. We are committed to responding to all privacy-related enquiries within 5 business days.
- Privacy Email: support@771cuci.ws (state "Privacy Inquiry" in the email subject line)
- Live Chat: Available on the 771 cuci platform, 24 hours a day, 7 days a week in Bahasa Melayu
- WhatsApp / Telegram: Number available within the 771 cuci platform after logging in
If you feel that 771 Cuci has not handled your privacy complaint satisfactorily, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or Malaysian Communications and Multimedia Commission (MCMC) in accordance with their respective procedures. We encourage you to contact us first so that we may attempt to resolve any issues directly and in good faith.
At 771 Cuci, privacy is more than just legal compliance — it is part of how we respect and value every member who has entrusted us with their personal information. We are continually committed to being the most transparent, responsible, and trusted platform in Malaysia.